This case study highlights how CIPS qualifications support procurement professionals in developing confidence, applying best practice and delivering value within large organisations such as the NHS.
Name: Amy Emmerson
Position: Purchasing Manager
Organisation: Manchester University NHS Foundation Trust
Date: 15 December 2017
How has the CIPS qualification helped in your current role?
The CIPS qualification has enabled me to apply recognised models and techniques to real-world situations, including supplier negotiations, risk assessments and stakeholder engagement. This has improved both my decision-making and overall effectiveness in the role.
How has the CIPS qualification enhanced your career?
The qualification has strengthened my confidence, both personally and professionally. While I already had significant procurement experience, achieving CIPS status has reinforced my credibility and capability when working with colleagues and stakeholders.
How has the training benefited your organisation?
Many members of our team are either CIPS qualified or currently studying, which has created a strong culture of continuous learning. This openness to new ideas and approaches has improved motivation, increased job satisfaction and strengthened overall team performance.
Can you describe a situation where your CIPS knowledge made an impact?
Following a recent organisational merger, we applied CIPS models and techniques to engage with key suppliers in a more collaborative and strategic way. This allowed us to move beyond transactional relationships and build stronger, more effective partnerships.
How do you feel about your experience studying with SR Supply Chain Consultants?
My experience with SR Supply Chain Consultants was excellent. I felt fully supported throughout my studies, and their flexible approach allowed me to balance learning with my professional responsibilities.
The teaching was engaging, the revision materials were high quality and the overall process — including exam booking and registration — was straightforward. Their support helped me achieve my qualification within the timeframe needed to support my career progression.
Would you recommend SR Supply Chain Consultants?
Yes — and we continue to recommend them to others. To explore available training options, visit the courses page or contact the team.
