Apprenticeship Careers

Apprenticeship vacancies from our
partner companies

Apprenticeship vacancies from our partner companies

Over the past few months, the employment market has been very volatile which has led to lots of uncertainty for employers, learners, and training providers.

SRSCC are committed to increasing social value, therefore, we are excited to offer further support. We are pleased to announce the launch of a free advertising service for our Employer Organisations so they can advertise their Procurement and Supply Chain Apprenticeship vacancies.

The Planning Inspectorate is pleased to offer an exciting opportunity for the right candidate to achieve a world-recognized professional qualification in procurement while gaining practical experience in a government context. Their people are at the heart of everything they do, and throughout this apprenticeship, they will support the candidate with their development. The candidate will receive on-the-job training, working alongside procurement colleagues and stakeholders throughout the business, and they will study to complete the Level 3 Procurement and Supply Chain Apprenticeship.

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work they do has a significant impact on people’s lives, the communities where they live, and the economy.

The Planning Inspectorate wants their colleagues to be able to work more flexibly and collaboratively, exploring new and innovative ways to improve the way they provide services.

Job Description

The Procurement Apprentice’s role is essential in providing support to the team as they perform their diverse range of functions and support the Planning Inspectorate in the delivery of goods and services.

Applications from individuals of all backgrounds are welcome, and the Planning Inspectorate is seeking a self-motivated individual with an interest in procurement, committed to taking a proactive approach to learning on the job while studying for their CIPS qualification. As a vital member of the team, the Planning Inspectorate will assist the apprentice in developing the skills needed to approach procurement in a professional context.

For full information on the role and assessment process, interested candidates should refer to the candidate pack attached.

All office-based roles are contractually located at Temple Quay House in Bristol. Most roles can work in a hybrid manner, with an expectation to attend Temple Quay House at least 12 days a year. Depending on the specific role, there may be a requirement to attend more frequently than 12 days a year, either permanently or temporarily, to ensure the efficient and effective delivery of services to customers. For a more detailed discussion of the Hybrid Working Policy, individuals can contact PINS.Recruitment@planninginspectorate.gov.uk.

In the case of this apprenticeship role, regular attendance at the office is expected in the first month and weekly thereafter as long as it is required.

Person specification

Essential Criteria

  • Grade 4 (or grade C) GCSE in Mathematics and English (or equivalent)
  • Willingness to study and complete the CIPS Level 3 Apprenticeship
  • Computer literate in Microsoft Word, Excel and Outlook
  • Good communication skills, both verbal and written
  • Good attention to detail
  • Demonstrates honesty and integrity
  • Ability to work individually and as part of a team

 

Desirable Criteria

  • Ability to manage own time
  • A positive outlook and willingness to learn new skills

 

Qualifications

Grade 4 (or grade C) GCSE in Mathematics and English (or equivalent)
 

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Developing Self and Others
  • Communicating and Influencing
  • Working Together
 
 
What will you study?
 
The successful candidate will study the L3 Procurement and Supply Assistant Apprenticeship, which includes the Chartered Institute of Procurement and Supply Level 3 Advanced Certificate.
 
The programme increases the apprentice’s competencies in procurement and raises the profile of procurement individuals will become competent in all stages of the procurement cycle and able to apply factual, procedural, and theoretical knowledge of procurement and supply. Learners will be able to complete tasks and address problems that are well-defined but may be complex and non-routine. They will understand what relevant information is required and how to interpret and review its effectiveness. Individuals will be able to use their knowledge of procurement regulations/policies to support the wider procurement team in tasks such as quotation and/or tender response evaluation, supplier database maintenance, purchase order review and conversion, and stakeholder liaison.

Benefits

Alongside your salary of £24,030, Planning Inspectorate contributes £6,512 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
 
  • Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.
  • A working culture which encourages inclusion and diversity.
  • 25 days annual leave increasing by 1 day per year up to 30 days after 5 years, plus 1 privilege day to mark the King’s birthday. In addition to the normal bank holidays.
  • Generous family friendly policies.
  • Fast and modern IT kit which utilises Windows 10 and Microsoft 365, enabling seamless working from home and collaboration across teams.

 

Unlock your potential as a Supply Chain Practitioner Apprentice at Whitecroft Lighting, where innovation and illumination meet to create a brighter tomorrow.

In this role you will experience multiple working parts of the company, working towards a Level 3 industry recognised CIPS Supply Chain qualification.

The successful candidate will initially spend a large amount of time supporting all supply chain functions; from purchasing, planning, inventory control to customer services. Time will be spent in all areas to gain experience in the wide scope of supply chain.

The successful candidate will study the L3 Supply Chain Apprenticeship, which includes the Chartered Institute of Procurement and Supply Level 3 Advanced Certificate.The programme increases the apprentice’s competencies in Supply Chain. Individuals will become competent in all stages of the Supply Chain cycle and able to apply factual, procedural, and theoretical knowledge of procurement and supply. Learners will be able to complete tasks and address problems that are well-defined but may be complex and non-routine. They will understand what relevant information is required and how to interpret and review its effectiveness. Individuals will be able to use their knowledge of procurement regulations/policies to support the wider procurement team in tasks such as quotation and/or tender response evaluation, supplier database maintenance, purchase order review and conversion, and stakeholder liaison.

Lineview are looking to recruit an enthusiastic apprentice with an interest in Procurement and Supply Chain and would like to work towards level 3. You will be working within the shared services department, supporting all departments within Lineview Solutions supply chain including supplier management, procurement, inventory and logistics. Objectives of the role include looking to create efficiency within the supply chain to increase service levels, reduce waste and costs to affect the overall profitability of the company. Whether you are new to procurement, or have limited knowledge, this apprenticeship would be beneficial in gaining the knowledge skills and behaviour development obtained by completing this apprenticeship standard.

Key Responsibilities

  • Supplier Management – Source new and review current suppliers to ensure that requirements of Lineview (cost, terms, service levels) are being met.
  • Procurement – Tendering & negotiating current and future inventory stock pricing & service levels. Ensuring Lineview are receiving the best terms & service and ensure alignment across the business. 
  • Raise PO, expedite orders and communicate any relevant updates
  • Managing inventory
    • Ensuring Lineview have a correct level of critical inventory in stock to ensure minimal loss of service to end customer.
    • Ensure Stock accuracy (Inventory Audits)
    • Checking & booking in goods
    • Returns
  • Logistics – responsible for the dispatching of goods to customers / partners.
  • Logistics – Working with couriers to ensure Lineview are paying the most competitive rates.
  • Analyse purchasing data to look for trends, anticipate future requirements, adjust ROP.
  • Create and update supplier scorecards to enable benchmarking and comparison.

Key attributes/ skills and qualifications

  • Excellent organisational and time management & planning skills.
  • Good numeracy, communication, and literacy skills
  • Good IT skills, including knowledge of a range of software packages.
  • The capacity to prioritise tasks and work under pressure to meet deadlines.
  • Ability to work well with others or on own initiative
  • Attention to detail.
  • Flexibility and adaptability to changing workloads
  • Proactive approach
  • Personable and friendly

If you are interested in procurement in the public sector, please read on. This role is based in the high performing Procurement and Commercial Team at Cambridgeshire County Council. You’ll be working alongside other Procurement Officers as well as the wider Procurement and Commercial function who are a close-knit, friendly team that will support and encourage your Development.

This position is also being offered as an apprenticeship where candidates do not already have CIPS Level 4 or equivalent experience within a procurement function. You will be mentored by an experienced procurement professional who will support you to develop. You will be given study leave, work-based support and the opportunity to apply your learning. Above all else, we will invest in you so that you can grow your career in procurement.

If the position is offered as part of the apprenticeship route, then the starting salary will be 70% of the bottom point of grade SO1 (£21,105.70per annum) after one year completion you will move to 85% of the bottom point of grade SO1 (£25,628.35 per annum). Upon completion of the second year of the apprenticeship you will move to 95% (£28,643.45 per annum) and once you have finished the apprenticeship course you will be on 100% of grade S01, (£30,151 per annum).

Please note that all of the figures quoted above do not include the NJC cost of living increase which is being nationally negotiated. Once settled, this increase will be applied and backdated to the start date of your employment.

For more information or to chat about this opportunity please contact Clare Ellis (Head of

Procurement and Commercial) by emailing clare.ellis@cambridgeshire.gov.uk and Mark Parker

(Senior Procurement Manager) mark.parker@cambridgeshire.gov.uk

 

Frequently Asked Questions

Looking for information regarding our job listings or about apprenticeship careers? Check out the most frequently asked questions below.

Yes, your company can advertise your available apprenticeships on this page by contacting us at 01772 282555 or emailing us at info@srscc.co.uk. We will review the information provided and publish the relevant details on our website.

A procurement and supply chain apprenticeship provides individuals with a wide range of work experience, including hands-on experience in areas such as purchasing, inventory management, and logistics. Apprentices may also have the opportunity to work with suppliers and customers, manage projects, and develop their communication and team working skills.

If you have any further questions about procurement and supply chain apprenticeships or the apprenticeships advertised on this page, please don’t hesitate to contact us at 01772 282555 or email us at info@srscc.co.uk. Our team will be happy to assist you and provide you with more information.

To apply for an advertised procurement and supply chain apprenticeship on this page, please click onto the job you wish to apply for and click the “Find out more” button. This will lead you to the company’s website where you can find out more information and most importantly apply for the role

Jack Callaghan

Operations Coordinator

In December 2023, Jack became an integral part of SRSCC as an Operations Coordinator.

His expertise lies in auditing processes and devising innovative solutions to improve areas with growth potential. He excels in comprehending and refining systems and procedures, consistently recognising opportunities for streamlining and automation.

Jack has exceptional communication skills, refined during his English Literature degree at the University of Liverpool, which facilitate his ability to articulate ideas effectively.

Detail-oriented and equally focused on the big picture, Jack applies his meticulous organisational skills to all facets of a framework, identifying the most efficient strategies for achieving both personal and collective aims.

His methodical approach and strategic thinking make Jack an indispensable asset, contributing to the team’s effectiveness and the achievement of organisational goals.

Sophie Drew

Operations Coordinator

Sophie joined the SRSCC Team in December 2023 as one of our Operations Coordinators.


Hailing from the picturesque county of Norfolk, she has 10 years of Administration experience, having most recently worked in Further Education.


Beyond the office walls, you’ll often find Sophie in the gym, or baking something up in the kitchen. She loves to spend time with family, friends and her two dachshunds – Digby and Bernie.

Kelly Little

Safeguarding and Prevent Lead

Kelly joined SRSCC in December 2023 as Safeguarding & Prevent Lead.

Kelly has worked in education for over 13 years, and has safeguarding and teaching experience ranging from Early Years right through to Higher Education.

Outside of work, Kelly enjoys spending time with her family and exploring different countries.

Amanda Wilson

Customer Success Manager

Amanda was delighted to join the SRSCC team in November 2023 as a Customer Success Manager. Amanda comes to us as a seasoned Area Manager with over 10 years of management expertise and a strong background in customer service spanning over 15 years. Amanda is a dedicated professional holding NVQ Level 3 in Management and Customer Service and is committed to driving excellence in both leadership and customer relations.

Outside of work, Amanda enjoys spending time with her family, walking her 2 dogs (which she adores) and reading.

Rachel Hampson

Progress Mentor and Functional Skills Tutor

Rachel was delighted to join SRSCC in November 2023 in her role as a Progress Mentor and Functional Skills Tutor.

Rachel has been teaching for over 15 years and her experience ranges from teaching young offenders and adults in Prison Education to Curriculum management in a Large FE college. Rachel has dedicated much of her career to teaching students who lack confidence in English and helping them overcome barriers preventing them from achieving. Rachel also tutors in her spare time and finds it very rewarding.

Outside of work, she likes to spend time with her family, go on holidays, but would love to see more of the world!

Victoria Prescott

CIPS Tutor

Victoria has a passion for teaching and mentoring that has consistently been a driving force in her career. She has conducted in-house training, developed educational materials, and mentored team members to help them excel in their roles. Victoria believes that effective teaching involves not only imparting knowledge but also fostering critical thinking, problem-solving, and adaptability – skills that are essential in the world of procurement.

With over a decade of hands-on experience in procurement, throughout her career, Victoria has successfully managed procurement processes, negotiated complex contracts, and redesigned supply chain processes to optimise performance for various organisations. Her experience spans across industries, and she has a proven track record of achieving cost savings and improving operational efficiency.

Victoria is enthusiastic about her role in guiding students toward a deeper understanding of procurement and preparing them for successful careers in the field. Her goal is to inspire the next generation of buyers and supply chain professionals, equipping them with the knowledge and skills they need to thrive in life and business.

She studied and passed her MCIPS with SR Supply Chain Consultants. Her training with the organization exposed her to its unique approach to problem-solving, customer service, and innovation. Victoria had the privilege of learning from seasoned professionals within the company, benefiting from their wealth of experience and expertise. This experience has not only enhanced her professional skills but has also instilled in her a deep appreciation for the company’s values and commitment to excellence.

Jessica Hogg

Administration Assistant

Jess went to college straight after school in Sheffield studying Health and Social care. She then moved to Blackburn and went onto University study Teaching and Learning Support and Education Studies- which she graduate from with a 2:1.

Jess worked within Customer Services whilst at University, and enjoyed being able to help assist clients. Jess’ next step was working in schools as a Teaching Assistant, giving her vast experience working with children who have SEMH needs. This helped her develop many skills and expanded her understanding in regard to the education sector. 

During her spare time Jess likes to go on days out with her husband and their daughter, going back to Sheffield to see her friends and family and taking her German Shepherd out on long walks in the countryside.  

Chloe Scott

Customer Success Manager

Chloe has a diverse professional background, starting her career as a Nursery Nurse Apprentice, where she completed her apprenticeship. She subsequently gained a wealth of experience in various roles including being a Nanny, a Sales Advisor and most recently as an Accommodation Coordinator.

During her time working in the nursery sector, she gained invaluable experience with Ofsted standards and requirements, which she skillfully navigated to ensure the nursery met all required benchmarks. Her adaptability and resilience are evident as she transitioned through several fields due to varied circumstances such as completion of her apprenticeship and the shifting dynamics of the COVID-19 pandemic.

She’s shown a remarkable commitment in every role she’s held, notably in her most recent employment as an Accommodation Coordinator. There, she managed a wide range of responsibilities including handling student complaints, coordinating with external contractors, and organising accounts and much more.

Outside work Chloe lives with her husband, 2 dogs and 3 cats. Chloe is a big advocate for animal welfare and mental health wellbeing.

Claire Dodd

Progress Mentor and Functional Skills Tutor

Claire graduated from Edge Hill University in 1997 with a BA (Hons) Degree in Social Studies with Qualified Teaching Status. During her time in the teaching profession, she predominantly worked as a class teacher with primary school age children. 4 years ago, she changed her role to a Teaching Assistant (Level 3) and set up her own home tutoring business, in the evenings, teaching children up to Year 10.

Outside of work, Claire enjoys going away in her motorhome for weekend breaks, going to the gym and walking her lively sausage dog.

Megan Pepper

Learner Engagement Mentor

Megan graduated in 2021 from Edge Hill University with a 1st class degree in BSc (hons) Child and Adolescent Mental Health and Wellbeing. During her time studying, I volunteered at a local youth centre where she worked with a range of young people through art and creative activities.

Since graduating, Megan’s worked in further education supporting students with SEND. This has given her a strong passion for supporting all students to overcome any barriers to their learning, promoting their independence and positive wellbeing to help them to succeed. Megan is excited to be working at SRSCC to apply her skills and knowledge to support learners in achieving the best outcomes.

In her spare time, you can always find Megan reading a book or practicing yoga and meditation- which has become such a positive start to her day. She loves keeping an active and busy lifestyle when not looking after her three guinea pigs, who definitely rule the house!

Gemma Crowhurst

Business Development and Account Manager

Gemma is delighted to have joined our Business Development Team in May 2023

In the past, Gemma’s job roles have been varied and she has vast experience in a number of different managerial roles.

Gemma has excellent customer service skills and experience in sales and account management.

In her spare time, she enjoys spending time with her family and going for walks with her 2 little dogs.

Every Thursday Gemma also teaches children dance and organises a show annually.

Eileen Moran

Quality and Compliance Manager

Eileen joined the SRSCC Team in 2023 as Quality and Compliance Manager. Having worked in the training and Apprenticeship industry for over 23 years, she has a particular focus on compliance and training.

Her key strengths include reviewing and the implementation of company policy and procedures, to ensure they are fit for purpose and meet regulatory requirements.

Eileen has a good all-round knowledge of the training industry and has been heavily involved in the preparation and planning of OFSTED, ESFA and Awarding Body on-site visits.

She describes herself as ambitious, dedicated and an excellent communicator with a real passion for improving the quality of occupational training.

Alison Hogg

Apprenticeship Progress & Guidance Manager

Alison has over 25 years experience in the government funded training industry, working across a number of occupational sectors and funding streams, including Apprenticeships and short courses.

She looks forward to sharing her knowledge and experience at SRSCC to enhance the already established Apprenticeship programmes and to further enhance her own knowledge in the procurement sector.

Linda Wilson

Progress Mentor and Functional Skills Tutor

In 2005, Linda decided to change her career from management to training, gaining a position with a training organisation, delivering full Apprenticeship’s which included NVQ’s and Functional Skills qualifications, later progressing to Internal Verifier, supporting the quality of other Assessors.

In 2017 she became a Functional Skills Tutor at HMP establishments, continuing until the 2020 Covid19 lockdowns.

She has since worked as a Careers Advisor on a National Careers Service contract, and as a Financial Wellbeing Mentor, supporting the Probation Service.

In her new role as Progress Mentor and Functional Skills Tutor with SRSCC, Linda is looking forward to using her knowledge and skills to give guidance and support to others.

Anjali Riley

Progress Mentor and Functional Skills Tutor

Anjali graduated from Edge Hill University in 1993 with a BA (Hons) in English with Qualified Teacher Status. She worked as a primary school teacher and supply teacher for over 25 years in different schools located in Derbyshire and Lancashire. In addition to her teaching qualifications, Anjali also holds TEFL and mentor certifications. She has also have volunteered with Lancashire Women, a charity that aids women in returning to employment, and worked at a local Barnardo’s shop alongside this.

Anjali’s aim is to apply her teaching knowledge and experience to her mentoring position by supporting, guiding, and assisting learners in accomplishing their goals.

Maddy Grant

Marketing Manager

Maddy graduated from Huddersfield University in 2009 with 2:1 in drama. She went on to travel and work in various customer-facing roles around the world. After returning to the UK, Maddy found her passion for marketing and social media and has supported companies as they look to grow their brand both nationally and international. 

Maddy is currently studying for the CIM Level 6 Digital Marketing Diploma.

Outside of work, Maddy can be found running around a hockey pitch or going for muddy walks with her husband and kids. 

Matthew Shepherd

Progress Mentor

With over fifteen years’ experience in the education sector, Matthew is passionate about enabling learners to achieve their potential and breaking down barriers that may exist in ones learning journey.

Matthew graduated from Manchester Metropolitan University in 2008 with an BA(Hons) in Politics before moving into employment as a Special Educational Needs Teaching Assistant. After a number of years in this position, Matthew gained his Qualified Teaching Status at St Mary’s University, before taking up a primary teaching post. In addition to classroom teaching, Matthew developed in his role as a middle-leader by heading the Physical Education, Religious Education and RSHE departments.

In his spare time, Matthew enjoys playing a number of sports such as football, golf and cricket, riding various types of heritage trains and buses, and is a keen reader of anything historical.

Matthew prides himself on his ability to get the best possible outcomes for his learners and has a proven track-record of achieving great results whilst giving people the tools they need to continue their learning as they move onto the next stage in their career.

Humayra

Humayra Patel

Administrative Assistant
Humayra’s first role after finishing college was as a Customer Service Advisor, where she developed her customer service & admin skills, helping her progress into a Senior Sales Advisor role. After 5 years, Humayra went on to work in a Bank as a Customer Financial Assistant, helping customers who were struggling financially. Humayra is now an Administration Assistant at SRSCC and is hoping to work towards a role in HR. Outside of work, Humayra has a passion for travelling and enjoys water hikes.

Emily Kitson

Administrative Assistant

Emily went straight into work after finishing school, working in the customer service sector for six years. After some time, Emily returned to studying alongside for her role in customer service and completed her qualifications in Animal Behavior and Zoology. Since getting back into education, she has found her love for learning, making SRSCC the perfect fit for her new passion.

Emily recently moved from Hampshire and set up her new roots in the Lancaster area where she also volunteers with Cats Protection. Emily relocated to be with her longtime partner, and they aim to travel the world as much as possible. She enjoys reading, playing video games, and watching an array of true crime documentaries.

Ruth Rogers

Ruth Rogers

Tutor

With over 25 years procurement and business practitioner experience, Ruth is passionate about engaging with students of all levels and making learning fun and enjoyable for all.

Ruth started her career in automotive via a company traineeship at Peugeot in 1990 and this is where she decided that purchasing was her niche. Following on from her degree Ruth has worked in various companies within the automotive and telecommunications sectors, particularly GPT, Marconi, ID Data Systems and JLR as a buyer progressing to senior management positions, and latterly designing, developing and delivering training courses for procurement within JLR.

In 2002 Ruth decided to move into the education sector delivering teaching and training in a wide range of Business, Strategy, Management, Operations & Supply and HR modules at Coventry University. This was combined with CIPS teaching delivery at City College Coventry across a wide range of the syllabus at all levels and becoming CIPS Course Manager. She was responsible for her and the team taking the college from a “Highly Commended” provider to a “Centre of Excellence”. Alongside this she has worked with CIPS as an assessor for 16 years, through syllabus changes for a variety of modules, specialising in Management in the Procurement Function and been an assessor on the Corporate Award Programme.

During her time working she has studied a BA Honours Degree in Business Information Technology, MBA in International Business and PGC in Teaching and Learning in Higher Education along with MCIPS and attaining Chartered Status. Having a combined knowledge of working in Further Education and Higher Education has provided Ruth with a broad spectrum of education subject knowledge in addition to Procurement Professionalism. Having a combined experience of procurement practice, business and education enables Ruth to give real life examples from experience within different organisational sectors that students can relate easily to.

Rachel Beardwell

Finance Administrator

After being on maternity leave for a couple of years, Rachel decided it was time to pursue a career in Accounting and Finance. Rachel started studying her AAT Level 2 in 2022 and aims to continue studying her AAT course through to Level 3 and 4.

Outside of work, Rachel enjoys spending time with her family and friends, going on long walks and shopping.

Jen Shepherd

Admin and Customer Service Manager

Jenn completed her Apprenticeship in Business and Administration in 2008 and has since built upon a foundation of knowledge and skills in the administration and customer support areas.

Jenn has a degree, as well as a master’s degree, in English which have helped support her commitment to compliance and attention to detail.

Since returning to work from maternity leave in 2020, Jenn has worked in education settings and has an in-depth knowledge on Safeguarding and Child Protection, which she believes is a key part of all employees’ role when working with learners.

Outside of work, Jenn lives with her husband and two young daughters. She had her first book published in 2022 and advocates for the mental wellbeing of new parents.

michelle whalley

Michelle Whalley

Course Progress Mentor

Michelle graduated from Liverpool John Moore’s University in 2003 with a BA(HONs) in Physical Education, Sport, Dance and English, with Qualified Teacher Status. Michelle now holds 20 years’ experience of working in education. Her experience to date is hugely diverse, with a love for learning and striving for excellence across all areas of her life developed from when she was a young girl, representing her country at Athletics. It was from this platform Michelle developed a disciplined approach to every tasks set of her. During her time in teaching, she has taught a wide range of subjects, been a pastoral leader, and led ITT programmes.

Michelle prides herself on her ability to get the best possible outcomes out of people. This has been proven not only in the time she’s spent in education, but also in the set up and running of her own business.

Working in a fast-paced environment, especially becoming a Head of Year as well as teaching has consistently challenged her and ensured she’s flexible and adaptable

Lucy Eckersley

Admin and Support Team Leader

After recently graduating university and achieving a first-class degree in Drama, Lucy wanted to apply her production management experience to an administration role in business. Having worked part time jobs as a waitress and office receptionist during her education, Lucy has good customer service skills and enjoys helping customers and clients by addressing their queries. Lucy is excited to be working at SRSCC and is keen to use her process driven way of working to increase the effectiveness of SRSCC’s administrative processes. In her free time, Lucy enjoys watching musicals and running. She also enjoys spending time outdoors, and loves going hiking from her caravan in the Yorkshire Dales.
Tom Himsworth

Tom Himsworth

Administrative Assistant

Tom graduated from Edgehill University in 2015 with a degree in Creative Writing. After Tom’s journey through university, he worked extensively within the Healthcare sector in mostly administrative roles. It was here that he found his natural organized and observant manner was best suited as it allowed him to understand how each work environment operated, and where processes, customer service and communication could be improved for the benefit of everyone. Throughout his working life, Tom has gained experience with varying mental health conditions and is passionate about advocating the importance of mental health support and well-being. He is currently looking into various volunteer schemes to help champion mental health awareness. Along with this, Tom is an avid writer and is usually working on a story or two and is passionate about learning more about all forms of creative media.
Estelle Marsden

Estelle Marsden

Customer Support Coordinator

Estelle has completed apprenticeships in both Business Administration and Customer service. Her first Role after leaving school was a receptionist at a Podiatrist and that is where she found her passion for helping people and providing positive customer experiences. After 4 years she then moved into retail where her skills progressed further. Estelle has several years’ experience in a customer facing environment, which has led her to the role of Customer Support Coordinator here at SRSCC. Estelle is hoping to expand her expertise further and progress with SRSCC. Other than her passion for Customer Service. Estelle enjoys walking, Hiking, and exploring in her free time. She also enjoys going to the theatre and watching true crime. Estelle likes to spend most of her time with family and friends.

Emma Jackson

Course Progress Mentor

Emma joined SRSCC in 2019 on a freelance basis taking on a teaching and learning consultancy role. She has 20 years of experience in education as a qualified teacher, working in adult learning, secondary and primary school settings in the UK as well as abroad, namely Japan, Hungary, and France. 

More recently Emma has been teaching yoga, resilience, and mindfulness in primary schools to promote the physical and mental well-being of both pupils and staff.

Being multi-lingual and having a zeal for communication, cultural exchange and life-long learning Emma jumped at the opportunity to join the company as a Course Mentor. Building a good rapport with her learners, supporting them to overcome any challenges on their apprentice journey and facilitating them to fulfil their potential is her motivation.

Cumbrian born and bred in the Lake District, Emma enjoys the outdoors. When not relaxing in tree pose, she is most at home trail running in the hills with her husband and dog. Having clocked up 4 marathons to date, the application of her long-distance running mindset of perseverance, determination, discipline and patience is key to supporting her learners in their studies.

SRSCC Staff Images Ashlee Scribbins

Ashlee Scribbins

Office Administrator

Ashlee has joined the SRSCC team as an Office Administrator, and with a level 2 and 3 in Business Administration, she fits right in!

Ashlee has a wide range of experience from working as a Legal Secretary for the Royal Air Force to managing a team. Ashlee is eager to use her customer service and business administration skills for her new role at SRSCC.

Declan Hemingway

Marketing Manager
Declan joined SRSCC in 2020 after graduating from University studying BSc Business and Management with Marketing, achieving a 2:1. Declan was looking for a role in Business Development to put his knowledge and education to the test by liaising with potential and existing learners through building customer relationships and understanding their requirements. After just over a year and a half at SRSCC, Declan has moved into the role of Marketing Manager. His aim is to increase brand awareness of SRSCC, generate new business leads, and co-ordinate marketing strategies & projects.