This page (together with the documents referred to on it) tells you (“you” means the party contracting with SR Supply Chain Consultants Ltd for courses) the terms and conditions on which we (“we”, “us” or “SRSCC” means the SR Supply Chain Consultants Ltd) supply training courses and events (“Courses”) and is to be read in conjunction with our General Terms & Conditions which can be found on our registration form and course handbooks. If there is an inconsistency between any of the provisions of these terms and conditions and the general terms, the provisions of these terms and conditions shall prevail. Please read these terms and conditions carefully before booking any courses.
You should understand that by booking any courses, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.
2.1 E-portfolio charges are applicable beyond 15 months on programme for full course level or 3 months per module (typical duration for full course level is 12months from course commencement date).
5.1 Cancellations. SRSCC reserves the right to amend or cancel any course, course times, dates or published prices. Changes to course prices, times and dates will be advised before the course start date and any course already paid in full will not be subject to the increased price. As a course may be cancelled up to four weeks prior to its start date, we recommend that delegates do not make travel or accommodation arrangements before this time. Any travel or accommodation costs incurred are entirely the delegate’s responsibility. SRSCC does not accept any liability for reimbursement of any costs incurred whatsoever in relation to its training courses or events. Where a course has been cancelled, delegates will be offered an alternative means of study or date for the same course, a credit towards another course or a refund.
We appreciate the ever-increasing pressures of work and family life and therefore aim to be as flexible as possible. Cancellations must be made in writing and are subject to the following conditions:
If cancellation is made within 30 days of purchase:
After the 30-day Cooling-Off Period has expired:
CIPS may close centers due to circumstances beyond our control. While we strive to minimize disruptions, SRSCC is not liable for inconveniences or costs resulting from such closures. We will communicate alternative arrangements where possible.
If you take a study break during your course with us, we will reach out to check in with you during this period. If we do not receive any response to our communications within 18 months from the start date of your study break, your account will be withdrawn. Please note that refunds will not be provided.
5.2 Administration Fee. SRSCC reserves the right to charge an administration fee for amending or making changes to examinations once booked, unless SRSCC have made a booking error in which case amendment fee will be covered by SRSCC.
5.3 Return to Learning Review Fee. For learners that require a break from learning or who have been absent from learning over an exam series without legitimate reason (please ask for our BIL policy) will be charged a “Return to Learning Review” fee of £25 to cover review and administration cost.
6.1 Disputed Invoices. Invoice disputes must be made in writing to accounts@srscc.co.uk with supporting evidence. All disputes will be acknowledged and investigated within 48hrs. Those that are complex and require further investigation will be responded to within 5 working days.
By booking a course with SRSCC, you acknowledge and agree to the following terms regarding intellectual property:
For any further inquiries regarding the use of intellectual property, please contact SRSCC in writing for clarification and authorisation.
The categories of learner information that we collect, hold and share include:
Why we collect and use this information?
We use learner data:
For further information on our Data Protection and Privacy Policy can be found here; Privacy Policy | SRSCC.
These terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Progress Mentor
Bethanie began her career in the fitness industry, working as a personal trainer and gym instructor before becoming involved in coaching children through a triathlon club. This experience sparked her passion for working with young people and ultimately led her into a career in education. She initially worked in a nursery and later as a one-to-one teaching assistant in a primary school, before completing her teaching qualification and postgraduate studies. Since then, Bethanie has taught in both the private and state education sectors.
Her academic background includes a qualification in Sports Development, Fitness and Coaching at college, alongside a Childhood & Youth undergraduate degree (2:1). These studies have enabled her to combine her interests in sport, education, and child development, shaping her holistic approach to teaching and mentoring.
Bethanie is passionate about supporting learners to achieve their goals — educationally, personally, and in terms of wellbeing. She places strong emphasis on communication and relationship building, and takes great pride in helping individuals build confidence and overcome challenges. One of her proudest achievements has been supporting learners who initially doubted themselves to grow in confidence and achieve success.
Outside of work, Bethanie has always maintained a strong interest in sport. She previously competed in triathlons and now focuses on running and swimming. In 2023, she completed the London Marathon — an achievement she is particularly proud of. She also enjoys spending time outdoors with her family and their two dogs, which is where she is happiest when not working.
Apprenticeship Skills Coach
With over fifteen years of experience in leadership and learning development, Jazz is an accomplished coach and mentor who is passionate about helping individuals achieve their full potential.
He specialises in delivering customer-focused strategies that drive brand differentiation and sustainable business growth, built on a foundation of colleague engagement and continuous learning.
Jazz holds a BA (Hons) in Micro Computing Business Applications from the British Columbian Institute of Technology and a BTEC National Diploma in Business and Computing from London College. He has also achieved a range of professional qualifications, including Education and Training Level 3, and multiple apprenticeship standards such as Operations Manager Level 5, Retail Manager Level 4, and Team Leader Level 3.
Throughout his career, Jazz has developed and inspired high-performing teams across a variety of sectors, creating environments that encourage accountability, growth, and collaboration. His experience includes designing and delivering impactful training programmes, coaching learners to distinction-level results, and building meaningful partnerships with organisations nationwide.
Outside of work, Jazz enjoys keeping active at the gym, playing football, travelling having previously lived in Vancouver, Canada and listening to a wide range of music. He also enjoys relaxing with a good film.
Operations Team Leader
In December 2023, Jack joined SRSCC as an Operations Coordinator and quickly established himself as a key member of the team.
Promoted to Team Leader in October 2024, Jack utilises his expertise in auditing processes and innovative problem-solving to identify and enhance growth opportunities.
Jack possesses a strong ability to analyse and refine systems and procedures, consistently uncovering chances for streamlining and automation that drive operational efficiency. He excels at communicating complex ideas with clarity and precision.
Detail-oriented yet big-picture focused, Jack applies his exceptional organisational skills to ensure the team adopts the most effective strategies for achieving both individual and collective goals.
His methodical approach and strategic mindset make Jack an invaluable asset to SRSCC, significantly contributing to the team’s success and the realisation of organisational objectives.
