The Power of Soft Skills

Soft skills, often referred to as transferable or employability skills, are essential qualities sought by most employers in job candidates. These skills are typically acquired through life experiences, encompassing abilities such as:

soft skills mindmap

 

Communication:

This skill is crucial in various job roles, including tasks like writing emails, assisting customers, following instructions, and providing support to individuals. You can enhance your communication skills by engaging with new people and participating in activities like joining a sports team, volunteering, practicing phone or video calls, or taking online courses on presentations.

 

Leadership:

Leadership skills are not limited to managerial positions. Demonstrating leadership abilities indicates that you can effectively manage yourself and your workload. This includes competencies in time management, conflict resolution, problem-solving, and mentoring. You can improve leadership skills by creating schedules, resolving conflicts, motivating others through activities, and teaching skills to peers.

 

Positivity:

Maintaining a positive attitude is highly valued by employers. It involves staying composed during stressful situations, seeking solutions rather than dwelling on problems, and maintaining a can-do attitude. To enhance your positivity, consider taking courses on personal growth and wellbeing, handling challenges effectively, networking for educational or professional growth, and participating in team activities to demonstrate your teamwork skills.

 

Flexibility:

Being adaptable to changing circumstances is a valuable trait. Flexibility means you can handle unexpected changes and adjust quickly. Examples include covering colleagues’ duties, working beyond regular hours, and shifting priorities to accommodate changing needs. Develop flexibility by rearranging your schedule to address shifting priorities, multitasking, stepping out of your comfort zone, taking on challenging tasks, and altering plans to assist others on short notice.

 

Problem Solving:

Problem-solving skills showcase your ability to identify and resolve issues, a key requirement for many jobs. You may use these skills when addressing customer problems, conducting research, or gaining a comprehensive understanding of complex situations. To sharpen your problem-solving skills, engage in logic puzzles and games, maintain a journal to examine your problem-solving mindset, collaborate on projects that involve collective problem-solving, and practice brainstorming and developing solutions for various challenges.

 

 

More information about developing your soft skills can be found here:

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The Power of Soft Skills
2023-10-26T08:35:53+00:00
Declan Hemingway
Bethanie Stimpson SRSCC

Bethanie Stimpson

Progress Mentor

Bethanie began her career in the fitness industry, working as a personal trainer and gym instructor before becoming involved in coaching children through a triathlon club. This experience sparked her passion for working with young people and ultimately led her into a career in education. She initially worked in a nursery and later as a one-to-one teaching assistant in a primary school, before completing her teaching qualification and postgraduate studies. Since then, Bethanie has taught in both the private and state education sectors.

Her academic background includes a qualification in Sports Development, Fitness and Coaching at college, alongside a Childhood & Youth undergraduate degree (2:1). These studies have enabled her to combine her interests in sport, education, and child development, shaping her holistic approach to teaching and mentoring.

Bethanie is passionate about supporting learners to achieve their goals — educationally, personally, and in terms of wellbeing. She places strong emphasis on communication and relationship building, and takes great pride in helping individuals build confidence and overcome challenges. One of her proudest achievements has been supporting learners who initially doubted themselves to grow in confidence and achieve success.

Outside of work, Bethanie has always maintained a strong interest in sport. She previously competed in triathlons and now focuses on running and swimming. In 2023, she completed the London Marathon — an achievement she is particularly proud of. She also enjoys spending time outdoors with her family and their two dogs, which is where she is happiest when not working.

Ola Kambul

Skills Coach

Ola began her career in supply chain within fast-paced warehouse and logistics environments, where she developed a strong understanding of operations and people management. Her journey into the Supply Chain sector wasn’t planned, but through hands-on experience she discovered a passion for improving processes and supporting others – which naturally led her into training and development.

She has progressed through a range of roles across operations, recruitment, and training, including Programme Coach and L&D Lead. She designed and delivered apprenticeship programmes, supporting over 40 learners to successful completion and contributing to strong quality outcomes and inspection success.  Her transition into mentoring was driven by a desire to make a direct impact on people’s confidence, growth, and career progression.

Ola’s mentoring style is supportive, structured, and empowering. She combines real operational experience with coaching expertise, helping learners apply knowledge in practical workplace settings. One of her proudest career achievements has been supporting learners who started with low confidence to achieve distinctions and progress into new roles within their organisations. She has also led a UK-wide Mental Health First Aider network, embedding wellbeing into workplace culture and supporting colleagues through challenging situations.

From day one, she shares a consistent message with every learner: “You’re more capable than you think – but you have to be willing to step outside your comfort zone to see it.”

Outside of work, Ola enjoys walking with her Border Collie, Luna, and cross stitching. She recommends Legacy by James Kerr to anyone in supply chain, for its powerful insights into leadership and culture. If she wasn’t working in mentoring and development, she would likely be pursuing a career as a Visual Merchandiser.

Jack Callaghan

Jack Moore

Operations Team Leader

In December 2023, Jack joined SRSCC as an Operations Coordinator and quickly established himself as a key member of the team.

Promoted to Team Leader in October 2024, Jack utilises his expertise in auditing processes and innovative problem-solving to identify and enhance growth opportunities.

Jack possesses a strong ability to analyse and refine systems and procedures, consistently uncovering chances for streamlining and automation that drive operational efficiency. He excels at communicating complex ideas with clarity and precision.

Detail-oriented yet big-picture focused, Jack applies his exceptional organisational skills to ensure the team adopts the most effective strategies for achieving both individual and collective goals.

His methodical approach and strategic mindset make Jack an invaluable asset to SRSCC, significantly contributing to the team’s success and the realisation of organisational objectives.