Macdonald Burlington Hotel,
Burlington Arcade, 126 New St,
Birmingham B2 4JQ
Located in the centre of Birmingham and just a few minutes’ walk from Birmingham New Street station the Macdonald Burlington Hotel is the perfect location to deliver our training courses.
This 4-star location offers business areas equipped with the latest technology ensuring successful and productive training sessions.
Our course fees include the study guide, full colour copies of the tutor slides, and a comprehensive revision pack. Free drinks and refreshments are available throughout the day.
We can also book your CIPS assessments for you for total peace of mind
Macdonald Burlington Hotel, Burlington Arcade, 126 New St, Birmingham B2 4JQ
Customer Support Coordinator
Emma joined SRSCC in 2019 on a freelance basis taking on a teaching and learning consultancy role. She has 20 years of experience in education as a qualified teacher, working in adult learning, secondary and primary school settings in the UK as well as abroad, namely Japan, Hungary, and France.
More recently Emma has been teaching yoga, resilience, and mindfulness in primary schools to promote the physical and mental well-being of both pupils and staff.
Being multi-lingual and having a zeal for communication, cultural exchange and life-long learning Emma jumped at the opportunity to join the company as a Course Mentor. Building a good rapport with her learners, supporting them to overcome any challenges on their apprentice journey and facilitating them to fulfil their potential is her motivation.
Cumbrian born and bred in the Lake District, Emma enjoys the outdoors. When not relaxing in tree pose, she is most at home trail running in the hills with her husband and dog. Having clocked up 4 marathons to date, the application of her long-distance running mindset of perseverance, determination, discipline and patience is key to supporting her learners in their studies.
Ashlee has joined the SRSCC team as an Office Administrator, and with a level 2 and 3 in Business Administration, she fits right in!
Ashlee has a wide range of experience from working as a Legal Secretary for the Royal Air Force to managing a team. Ashlee is eager to use her customer service and business administration skills for her new role at SRSCC.
Sales and Business Development Assistant
Declan recently graduated University studying BSc Business and Management with Marketing achieving a 2:1 and was looking for a role in Business Development to put his knowledge and education to the test.
He has a strong desire to grow the SRSCC brand and customer base. Working alongside our Business Development and Relationship Manager; he looks to strengthen both our Commercial and Apprenticeship learner portfolio by liaising with potential and existing learners through building customer relationships and understanding their requirements.