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Contract And Supplier Relationship Management

Contract And Supplier Relationship Management

Supplier Management is key to Supply Chain Management Success. Post contract award significant value can be added or lost if a supplier is not managed effectively. The value created in a contract will not be delivered in full if Supplier Management is not effective – guaranteed!

This course will inform and educate delegates in the value and necessity of Effective Supplier / Contract management. We will concentrate on Supplier Performance Management (SPM), KPIs, SLAs, measures and control methods. We will move on to Supplier Relationship Management (SRM), understanding where this is appropriate and how additional value beyond the contract requirements can be extracted through working together with key Supplier partners.

Who Should Attend?

All members of the Procurement and Supply Chain team; Other colleagues working through Contract Management together with key Contract related Stakeholders / Client Departments of the Procurement function.

For all delegates to:

  •  Understand the importance of Supplier / Contract Management
  •  Be familiar with the Procurement cycle and where Supplier Management fits
  •  Be equipped with the Supplier Performance Management (SPM) measurement tools and techniques to effectively manage Supplier performance
  •  Fully understand the Roles and Responsibilities of a Contract Manager
  •  Be able to effectively manage and mitigate Contract risk
  •  Have an understanding of the role and benefits of effective Supplier Relationship Management (SRM)

Our trainers are all FCIPS / MCIPS qualified teachers who have extensive experience of Negotiations across numerous industries including Automotive, Retail, Food / FMCG, Finance to name but a few. Collectively our training team have delivered across all levels to hundreds of delegates, both domestic and Global, over the last decade.

The course will be extremely participative and exercise driven, with many relevant examples and anecdotes provided to bring practice and theory to life.

Upon completion of this course every delegate will be able to:

  •  Fully Understand a and be able to explain the necessity for Supplier Management in Contract delivery success
  •  Be able to articulate the roles and responsibilities of a Contract Manager
  •  Fully understand Supplier Performance Management (SPM) and be able to apply the tools and techniques to manage suppliers’ performance effectively within their own Organisation
  •  Be able to eliminate / mitigate Risk in any Contract that they manage
  •  Be equipped with the tools and techniques to engage in Supplier Relationship Management (SRM) where appropriate, to extract additional value for their own Organisation from a strategic relationship or contract

Book now, or complete the form to request further information.

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Bethanie Stimpson SRSCC

Bethanie Stimpson

Progress Mentor

Bethanie began her career in the fitness industry, working as a personal trainer and gym instructor before becoming involved in coaching children through a triathlon club. This experience sparked her passion for working with young people and ultimately led her into a career in education. She initially worked in a nursery and later as a one-to-one teaching assistant in a primary school, before completing her teaching qualification and postgraduate studies. Since then, Bethanie has taught in both the private and state education sectors.

Her academic background includes a qualification in Sports Development, Fitness and Coaching at college, alongside a Childhood & Youth undergraduate degree (2:1). These studies have enabled her to combine her interests in sport, education, and child development, shaping her holistic approach to teaching and mentoring.

Bethanie is passionate about supporting learners to achieve their goals — educationally, personally, and in terms of wellbeing. She places strong emphasis on communication and relationship building, and takes great pride in helping individuals build confidence and overcome challenges. One of her proudest achievements has been supporting learners who initially doubted themselves to grow in confidence and achieve success.

Outside of work, Bethanie has always maintained a strong interest in sport. She previously competed in triathlons and now focuses on running and swimming. In 2023, she completed the London Marathon — an achievement she is particularly proud of. She also enjoys spending time outdoors with her family and their two dogs, which is where she is happiest when not working.

Ola Kambul

Skills Coach

Ola began her career in supply chain within fast-paced warehouse and logistics environments, where she developed a strong understanding of operations and people management. Her journey into the Supply Chain sector wasn’t planned, but through hands-on experience she discovered a passion for improving processes and supporting others – which naturally led her into training and development.

She has progressed through a range of roles across operations, recruitment, and training, including Programme Coach and L&D Lead. She designed and delivered apprenticeship programmes, supporting over 40 learners to successful completion and contributing to strong quality outcomes and inspection success.  Her transition into mentoring was driven by a desire to make a direct impact on people’s confidence, growth, and career progression.

Ola’s mentoring style is supportive, structured, and empowering. She combines real operational experience with coaching expertise, helping learners apply knowledge in practical workplace settings. One of her proudest career achievements has been supporting learners who started with low confidence to achieve distinctions and progress into new roles within their organisations. She has also led a UK-wide Mental Health First Aider network, embedding wellbeing into workplace culture and supporting colleagues through challenging situations.

From day one, she shares a consistent message with every learner: “You’re more capable than you think – but you have to be willing to step outside your comfort zone to see it.”

Outside of work, Ola enjoys walking with her Border Collie, Luna, and cross stitching. She recommends Legacy by James Kerr to anyone in supply chain, for its powerful insights into leadership and culture. If she wasn’t working in mentoring and development, she would likely be pursuing a career as a Visual Merchandiser.

Jack Callaghan

Jack Moore

Operations Team Leader

In December 2023, Jack joined SRSCC as an Operations Coordinator and quickly established himself as a key member of the team.

Promoted to Team Leader in October 2024, Jack utilises his expertise in auditing processes and innovative problem-solving to identify and enhance growth opportunities.

Jack possesses a strong ability to analyse and refine systems and procedures, consistently uncovering chances for streamlining and automation that drive operational efficiency. He excels at communicating complex ideas with clarity and precision.

Detail-oriented yet big-picture focused, Jack applies his exceptional organisational skills to ensure the team adopts the most effective strategies for achieving both individual and collective goals.

His methodical approach and strategic mindset make Jack an invaluable asset to SRSCC, significantly contributing to the team’s success and the realisation of organisational objectives.