SR Supply Chain Consultants is Recruiting a Business Administrator

SR Supply Chain Consultants is looking for an enthusiastic individual to join our Administration Team; reporting to the Admin and Customer Service Manager this individual will be integral to supporting our learners, employers and internal departments achieving success.

As a Procurement and Supply Centre of Excellence that offer professional qualifications and apprenticeships up and down the UK, SRSCC puts it’s staff and learners first. Our fast-growing training company is located in Lancashire and operates across all industries and sectors.

We are looking for an enthusiastic individual to join our Administration Team; reporting to the Admin and Customer Service Manager this individual will be integral to supporting our learners, employers and internal departments achieving success.

Job Description

Reports to: Admin and Customer Service Manager

Location: Head Office, Euxton, Chorley

Job Purpose: Working as part of a small, but busy team, this role presents and opportunity to utilise a wide range of skills and competences whilst supporting the growth of this Centre of Excellence; maintaining our renowned reputation and image.

Hours: 35hr/Week

Type: Full-time

Salary Range: £18,000 – £20,000

As Business Administrator, you will be responsible for:

  • Performing routine administrative tasks and assisting in the Course Administration
  • Management including sending booking confirmations, creating registers and distributing course materials
  • Processing registration and applications
  • Maintaining various in-house data systems and CRM
  • Dealing promptly and efficiently with telephone and email queries from students,
    employers, suppliers, and staff
  • Dealing day-to-day sales enquiries, creating and following up sales leads as required
  • Raising purchase orders and data entry for bills/invoices
  • Ordering stationary and other resources as required
  • Performing administrative tasks as required in particular those relating to delivery of
    CIPS qualifications
  • Ensuring that students receive an excellent service from SR Supply Chain Consultants
    Ltd in all aspects of our service
  • Assist in the development of the organisations marketing plan
  • Carry out market research, competitor analysis and present findings to management
  • Help to plan, organise and attend networking events and trade fairs across the
  • Collect and monitor customer feedback to report back to management
  • Assist with the maintenance of content on the organisations social media platforms, webpages and training directories
  • Develop and maintain marketing network with external stakeholders
  • Support the office team and Operations Manager with general administration and other duties required by the demands of the business

Skills and experience required for this role:

  • Educated to degree level
  • Excellent time management and planning skills
  • Good interpersonal and presentation skills
  • Excellent written and verbal communication skills are essential
  • Able to demonstrate an understanding of the needs of the customer
  • Able to work individually as well as part of a team
  • Ability to meet deadlines with minimal supervision and demonstrate good attention to detail
  • Enthusiastic and flexible manner with willingness to learn and develop
  • Confident and professional telephone manner
  • Knowledge of MS Office software such as Excel, Word and PowerPoint
  • Proven experience as an office administrator, office assistant or relevant role is desirable
  • Full UK driving licence is desirable

As part of this job role your package will include: 

  • Competitive Salary
  • Discretionary Bonus Scheme
  • Pension
  • 20 Days Annual Leave plus Bank Holidays
  • Increasing holiday allowance
  • Annual Leave Purchase Scheme
  • Sick Pay
  • Ongoing Training and Development
  • Progression Opportunities
  • Company Pension
  • Funded Socials
  • Free secure car parking
  • Time off for charity events

SR Supply Chain Consultants take safeguarding seriously therefore we require that all applicants undertake a DBS and have two satisfactory employment references before employment contract is issued.

Apply Now!

If you’d like to apply for this role, please email your interest and a covering letter to Applications for this job will close on 8th July 2022 and interviews will be held in the two week period after.


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Want to learn more? Contact our team now

SR Supply Chain Consultants is Recruiting a Business Administrator
Staff Member

Jen Shepherd

Admin and Customer Service Manager

Jenn completed her Apprenticeship in Business and Administration in 2008 and has since built upon a foundation of knowledge and skills in the administration and customer support areas.

Jenn has a degree, as well as a master’s degree, in English which have helped support her commitment to compliance and attention to detail.

Since returning to work from maternity leave in 2020, Jenn has worked in education settings and has an in-depth knowledge on Safeguarding and Child Protection, which she believes is a key part of all employees’ role when working with learners.

Outside of work, Jenn lives with her husband and two young daughters. She had her first book published in 2022 and advocates for the mental wellbeing of new parents.

michelle whalley

Michelle Whalley

Course Progress Mentor

Michelle graduated from Liverpool John Moore’s University in 2003 with a BA(HONs) in Physical Education, Sport, Dance and English, with Qualified Teacher Status. Michelle now holds 20 years’ experience of working in education. Her experience to date is hugely diverse, with a love for learning and striving for excellence across all areas of her life developed from when she was a young girl, representing her country at Athletics. It was from this platform Michelle developed a disciplined approach to every tasks set of her. During her time in teaching, she has taught a wide range of subjects, been a pastoral leader, and led ITT programmes.

Michelle prides herself on her ability to get the best possible outcomes out of people. This has been proven not only in the time she’s spent in education, but also in the set up and running of her own business.

Working in a fast-paced environment, especially becoming a Head of Year as well as teaching has consistently challenged her and ensured she’s flexible and adaptable

Lucy Eckersley

Lucy Eckersley

Administration Assistant

After recently graduating university and achieving a first-class degree in Drama, Lucy wanted to apply her production management experience to an administration role in business. Having worked part time jobs as a waitress and office receptionist during her education, Lucy has good customer service skills and enjoys helping customers and clients by addressing their queries. Lucy is excited to be working at SRSCC and is keen to use her process driven way of working to increase the effectiveness of SRSCC’s administrative processes. In her free time, Lucy enjoys watching musicals and running. She also enjoys spending time outdoors, and loves going hiking from her caravan in the Yorkshire Dales.
Tom Himsworth

Tom Himsworth

Administrative Assistant

Tom graduated from Edgehill University in 2015 with a degree in Creative Writing. After Tom’s journey through university, he worked extensively within the Healthcare sector in mostly administrative roles. It was here that he found his natural organized and observant manner was best suited as it allowed him to understand how each work environment operated, and where processes, customer service and communication could be improved for the benefit of everyone. Throughout his working life, Tom has gained experience with varying mental health conditions and is passionate about advocating the importance of mental health support and well-being. He is currently looking into various volunteer schemes to help champion mental health awareness. Along with this, Tom is an avid writer and is usually working on a story or two and is passionate about learning more about all forms of creative media.
Estelle Marsden

Estelle Marsden

Customer Support Coordinator

Estelle has completed apprenticeships in both Business Administration and Customer service. Her first Role after leaving school was a receptionist at a Podiatrist and that is where she found her passion for helping people and providing positive customer experiences. After 4 years she then moved into retail where her skills progressed further. Estelle has several years’ experience in a customer facing environment, which has led her to the role of Customer Support Coordinator here at SRSCC. Estelle is hoping to expand her expertise further and progress with SRSCC. Other than her passion for Customer Service. Estelle enjoys walking, Hiking, and exploring in her free time. She also enjoys going to the theatre and watching true crime. Estelle likes to spend most of her time with family and friends.

Emma Jackson

Course Progress Mentor

Emma joined SRSCC in 2019 on a freelance basis taking on a teaching and learning consultancy role. She has 20 years of experience in education as a qualified teacher, working in adult learning, secondary and primary school settings in the UK as well as abroad, namely Japan, Hungary, and France. 

More recently Emma has been teaching yoga, resilience, and mindfulness in primary schools to promote the physical and mental well-being of both pupils and staff.

Being multi-lingual and having a zeal for communication, cultural exchange and life-long learning Emma jumped at the opportunity to join the company as a Course Mentor. Building a good rapport with her learners, supporting them to overcome any challenges on their apprentice journey and facilitating them to fulfil their potential is her motivation.

Cumbrian born and bred in the Lake District, Emma enjoys the outdoors. When not relaxing in tree pose, she is most at home trail running in the hills with her husband and dog. Having clocked up 4 marathons to date, the application of her long-distance running mindset of perseverance, determination, discipline and patience is key to supporting her learners in their studies.

SRSCC Staff Images Ashlee Scribbins

Ashlee Scribbins

Office Administrator

Ashlee has joined the SRSCC team as an Office Administrator, and with a level 2 and 3 in Business Administration, she fits right in!

Ashlee has a wide range of experience from working as a Legal Secretary for the Royal Air Force to managing a team. Ashlee is eager to use her customer service and business administration skills for her new role at SRSCC.

SRSCC Staff Images Declan Hemingway

Declan Hemingway

Business Development Account Manager


Declan recently graduated University studying BSc Business and Management with Marketing achieving a 2:1 and was looking for a role in Business Development to put his knowledge and education to the test.

He has a strong desire to grow the SRSCC brand and customer base. Working alongside our Business Development and Relationship Manager; he looks to strengthen both our Commercial and Apprenticeship learner portfolio by liaising with potential and existing learners through building customer relationships and understanding their requirements.