Learner Awards – as important as the Oscars

Supply Chain Consultants LtdAlthough Hollywood may have a bigger party to celebrate their superstars, we believe that our inspiring learners deserve to have their efforts recognised and rewarded too. Learner Awards are our way of saying well done, you’ve gone the extra mile, you are a star. There’s a token gift on the way to all award nominees and we encourage them to share the good news of their progress.  We’re also hoping all our nominees will have a photo taken with their line manager, which we would love to share. After all, if it’s good enough for Hollywood…

Mentor Mhairi Richardson nominates Kym Miller from Macfarlane Packaging

Kym has been with Macfarlane Packaging for 16 years and is the Procurement Manager for her site but remains keen to grow her knowledge and keep up to date. Although many think apprenticeships are for school leavers, for someone like Kym who wanted to gain additional perspectives on procurement, they’re ideal. Returning to study can be challenging and Kym openly admits to having had concerns about her ability to manage the process. She felt her learning pace was slow and was extremely anxious about the first set of exams, thinking she hadn’t had enough time to prepare. Indeed, directly after the exams, Kym was sure she had failed but her doubts proved unfounded. She passed both her first two exams and is now a lot more confident about the next. Kym’s willingness to get out of her comfort zone has paid off and will continue to do so.


 Macfarlane Packaging

Mentor Simon Abram nominates Nicola Reade from VES Andover Ltd

I’ve been impressed by Nicola (Nicki) Reade’s approach to study and the way in which she’s fully embraced our OneFile learning system. As a mentor, I regularly review how each learner is progressing and a couple of sessions ago, I gave Nicki some pointers about updating her 20% Off the Job Training log. Nicki took the advice on board and has made sure that the current entries on her timesheet are very detailed, which is good practice, and that there is also a variety of evidence. This commitment will help ensure Nicki is on track with her learning and gaining the required breadth of experience.


Mentor Simon Abram nominates Laura George from Solent NHS Trust

Laura George (nee Eades) took a break in her training to get married, but on returning to her studies was unable to show evidence of her Maths and English achievement. Rather than allowing the break and the lack of evidence to put her off, or even cause a long-term interruption to her studies, Laura has been very proactive in remedying the situation and has now completed her Maths and English practice papers. Laura’s willingness to get stuck in, work hard and overcome obstacles is a great example of what can be achieved when you’re determined.


Mentor Alison Simpson nominates Sian Fox from Kent County Council

Sian Fox is something of a pioneer – one of the first learners within Kent CC going through the Procurement and Supply Apprenticeship scheme and one of the first to sit exams under the new syllabus. Sian is very diligent with her studies and keen to know all she can about a subject area. Being well prepared is important for Sian, and she has been spending plenty of evening and weekend time ensuring she is on track. Sian relishes her ability to learn and do well and has embraced the whole learning journey, but she is also increasingly active in the Kent CIPS branch and helped to arrange a session in Kent CC. Sian took control of the “meet and greet” and has volunteered as a student rep to help ensure student needs are considered at future events.

Kent County Council


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Learner Awards – as important as the Oscars
Staff Member

Jen Shepherd

Admin and Customer Service Manager

Jenn completed her Apprenticeship in Business and Administration in 2008 and has since built upon a foundation of knowledge and skills in the administration and customer support areas.

Jenn has a degree, as well as a master’s degree, in English which have helped support her commitment to compliance and attention to detail.

Since returning to work from maternity leave in 2020, Jenn has worked in education settings and has an in-depth knowledge on Safeguarding and Child Protection, which she believes is a key part of all employees’ role when working with learners.

Outside of work, Jenn lives with her husband and two young daughters. She had her first book published in 2022 and advocates for the mental wellbeing of new parents.

michelle whalley

Michelle Whalley

Course Progress Mentor

Michelle graduated from Liverpool John Moore’s University in 2003 with a BA(HONs) in Physical Education, Sport, Dance and English, with Qualified Teacher Status. Michelle now holds 20 years’ experience of working in education. Her experience to date is hugely diverse, with a love for learning and striving for excellence across all areas of her life developed from when she was a young girl, representing her country at Athletics. It was from this platform Michelle developed a disciplined approach to every tasks set of her. During her time in teaching, she has taught a wide range of subjects, been a pastoral leader, and led ITT programmes.

Michelle prides herself on her ability to get the best possible outcomes out of people. This has been proven not only in the time she’s spent in education, but also in the set up and running of her own business.

Working in a fast-paced environment, especially becoming a Head of Year as well as teaching has consistently challenged her and ensured she’s flexible and adaptable

Lucy Eckersley

Lucy Eckersley

Administration Assistant

After recently graduating university and achieving a first-class degree in Drama, Lucy wanted to apply her production management experience to an administration role in business. Having worked part time jobs as a waitress and office receptionist during her education, Lucy has good customer service skills and enjoys helping customers and clients by addressing their queries. Lucy is excited to be working at SRSCC and is keen to use her process driven way of working to increase the effectiveness of SRSCC’s administrative processes. In her free time, Lucy enjoys watching musicals and running. She also enjoys spending time outdoors, and loves going hiking from her caravan in the Yorkshire Dales.
Tom Himsworth

Tom Himsworth

Administrative Assistant

Tom graduated from Edgehill University in 2015 with a degree in Creative Writing. After Tom’s journey through university, he worked extensively within the Healthcare sector in mostly administrative roles. It was here that he found his natural organized and observant manner was best suited as it allowed him to understand how each work environment operated, and where processes, customer service and communication could be improved for the benefit of everyone. Throughout his working life, Tom has gained experience with varying mental health conditions and is passionate about advocating the importance of mental health support and well-being. He is currently looking into various volunteer schemes to help champion mental health awareness. Along with this, Tom is an avid writer and is usually working on a story or two and is passionate about learning more about all forms of creative media.
Estelle Marsden

Estelle Marsden

Customer Support Coordinator

Estelle has completed apprenticeships in both Business Administration and Customer service. Her first Role after leaving school was a receptionist at a Podiatrist and that is where she found her passion for helping people and providing positive customer experiences. After 4 years she then moved into retail where her skills progressed further. Estelle has several years’ experience in a customer facing environment, which has led her to the role of Customer Support Coordinator here at SRSCC. Estelle is hoping to expand her expertise further and progress with SRSCC. Other than her passion for Customer Service. Estelle enjoys walking, Hiking, and exploring in her free time. She also enjoys going to the theatre and watching true crime. Estelle likes to spend most of her time with family and friends.

Emma Jackson

Course Progress Mentor

Emma joined SRSCC in 2019 on a freelance basis taking on a teaching and learning consultancy role. She has 20 years of experience in education as a qualified teacher, working in adult learning, secondary and primary school settings in the UK as well as abroad, namely Japan, Hungary, and France. 

More recently Emma has been teaching yoga, resilience, and mindfulness in primary schools to promote the physical and mental well-being of both pupils and staff.

Being multi-lingual and having a zeal for communication, cultural exchange and life-long learning Emma jumped at the opportunity to join the company as a Course Mentor. Building a good rapport with her learners, supporting them to overcome any challenges on their apprentice journey and facilitating them to fulfil their potential is her motivation.

Cumbrian born and bred in the Lake District, Emma enjoys the outdoors. When not relaxing in tree pose, she is most at home trail running in the hills with her husband and dog. Having clocked up 4 marathons to date, the application of her long-distance running mindset of perseverance, determination, discipline and patience is key to supporting her learners in their studies.

SRSCC Staff Images Ashlee Scribbins

Ashlee Scribbins

Office Administrator

Ashlee has joined the SRSCC team as an Office Administrator, and with a level 2 and 3 in Business Administration, she fits right in!

Ashlee has a wide range of experience from working as a Legal Secretary for the Royal Air Force to managing a team. Ashlee is eager to use her customer service and business administration skills for her new role at SRSCC.

SRSCC Staff Images Declan Hemingway

Declan Hemingway

Business Development Account Manager


Declan recently graduated University studying BSc Business and Management with Marketing achieving a 2:1 and was looking for a role in Business Development to put his knowledge and education to the test.

He has a strong desire to grow the SRSCC brand and customer base. Working alongside our Business Development and Relationship Manager; he looks to strengthen both our Commercial and Apprenticeship learner portfolio by liaising with potential and existing learners through building customer relationships and understanding their requirements.